Tohoku University Engineering LibraryTohoku University Engineering Library
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Frequently Asked Questions

Read more info FAQ [Japanese]

About questions and answers

We will reply to questions during Weekdays 8:30am - 5:15pm.

*For questions via chat, we will answer 24 hours a day.

9:00am-12:00pm and 1:00pm-4:30pm on weekdays will be answered by a staff, and other times will be answered by a chatbot.

We are, we will use the following purposes: personal information collected from our user.

  • For contact to users
  • For answers to inquiries from users
  • For providing services to users

Chat with a Librarian

[ Engineering Library Realtime-chat ]

  • Weekdays: 9:00am-12:00pm, 1:00pm-4:30pm
    *Other times than the above will be answered by a chatbot.
  • Information on use, lending and copying, research and consultation on materials, etc.
  • Depending on the nature of your question, we may need to take your time.

Go to the chat button on the bottom right of the page.

Supported browsers: Chrome, Firefox, Edge

E-Mail / Phone a Librarian

In case you want to tell the details, please let us know by e-mail.

Contact

Question/comment Form

Fill out the the question/comment form of ASK Service

*Since it will be transferred from the main library to engineering library, it may take some time to answer.